WHY an increase in Fee’s?
It has always been my vision to offer a space for all to revive restore and renew
Inner and outer beauty with integrity, honesty, passion and dedication to my craft. With the help of the industry’s top advisor and coach, our fee structure was reviewed recalculated and implemented. Every service Bobbi Pins offers was broken down to reveal actual factual numbers. The increases on services are based on cost per service and time. (operational overhead, professional education level, ethical beauty practices, inflation and premium product use to name a few). As I am always striving for excellence in execution of service the same standard holds for execution of best business practice. I assure you these calculations reflect our value and have not simply increased without justified reasoning.
WHY a Guest Assurance and Consultation Policy?
We Instituted the guest assurance policy and consultation quotation to ensure a mutually agreeable course of action, which will lead to your overall happiness with Service execution Transparent pricing and Guaranteed reservation time. Thus far it has proven to be more effective raising all levels of professionalism while valuing time more efficiently. Our Commitment to your guest experience is always evolving to higher standards.
WHY a Cancellation Policy?
Adhering to our cancellation policy now more than ever is essential to the survival of our heavenly Studio. As we move through this pandemic with a positive mindset, our time behind the chair servicing our guests is more valuable than ever before. Please know that every missed reservation is detrimental to our ability to remain operational. Bobbi Pins (Small business) cannot sustain recovery with missed opportunity in our schedules. As always, we will do our best to provide confirmations and reminders to avoid any charges should rescheduling be necessary.
WHY a Prepayment Policy?
While we await a vaccine and reliable treatment options, we must do our part to help keep the community safe. For us, this means serving just 1 guest simultaneously, having only 2 professionals working in the salon each day, and taking 15 minutes between each appointment to disinfect the salon. These changes effectively reduce our available billable hours significantly, making the losses caused by no-shows far more impactful than they’d otherwise be. These are necessary steps, designed to ensure the salon doesn’t suffer the multiple losses incurred when a guest cancels on a 2+ hour service during a time when managing our schedule efficiently is profoundly essential.